Having served more than 60,000 homeowners in the Kansas City area, Bordner is often called upon to repair or re-install roofing projects previously completed by sub-par contractors. At Bordner, our installation processes thoroughly address all of the issues listed below, protecting you and your home and providing you a high-quality installation. However, we know you may also request bids from other companies. The questions below will help you evaluate potential roofing contractors and make sure your home project is done right the first time.

Looking for a company to work on your siding, windows or other part of your home as well? Check out our guide on “How to Hire a Reputable Home Improvement Contractor” first.

The 12 Questions to Ask a Roofing Contractor

What is your installation schedule?

You need to know the schedule of the company you are considering, however, top quality contractors are often very busy – especially in the summer months. Sometimes, it makes sense to wait for the busiest and best installation company. One suggestion is to plan ahead. Many homeowners that are not currently experiencing any roof leaks are able to plan their improvement project a few months in advance.

Do you have Worker’s Compensation and General Liability Insurance? Can you provide a Certificate of Insurance from your insurance provider?

You should only consider doing business with contractors who carry full coverage for both worker’s compensation and liability policies, including completed operations coverage. You should require that their insurance provider mail a Certificate of Insurance directly to your home.

Will any roofing system lower my homeowner’s insurance premium?

Some roofing systems may lower your insurance premium. However, there are many variables including the type of roof you currently have, the policy you have and the specifications from your insurance company. You should contact your Insurance Agent for a list of materials that qualify for a premium discount.

How long will my roof installation take?

The average roof replacement should require approximately 2-3 days. Factors that could affect this include the size of your home, the number of existing layers that must be removed, and the accessibility of the roof for loading materials either by loading vehicle or by hand. A roofing consultant should be able to give you an accurate estimate regarding the amount of time required for your installation.

Do you clean up every day?

Roof materials and corresponding debris should be picked up each day. The final clean up process should involve sweeping the grounds of your home with a magnet to remove loose nails.

Will you tear off my entire roof at once?

Except for small jobs that can be completed in one day, the entire roof should never be removed at one time. Each day a staff supervisor and crew foreman should decide the areas of your roof to be removed and replaced that day based on the size of your home and the weather forecast. At no point in the project should your home be left “open to the weather” overnight.

How do you protect my home if it rains overnight?

Each evening your home should be properly covered with new roof materials in areas that were removed that day. In the event of surprise weather your contractor should have tarps and large rolls of plastic on hand to cover the areas of your roof that have not yet been replaced.

How will you protect my landscaping?

Protection around the home should be designed based on your home’s specific situation. Plywood, tarps and other protection should be placed to minimize and control the roof debris during removal and installation.

Do I need extra ventilation?

A contractor should be able to measure your home properly to determine and recommend the type and amount of ventilation your home needs.

Do you replace all metals?

Replacing all flashing on a roof replacement is necessary for the roof system to function properly. Be sure your contractor addresses metal flashing replacement in the proposal.

Do my gutters have to be removed?

In most cases the gutters do not need to be removed. With the proper precautions a roof can be replaced without damaging the gutters.

How long is my warranty on workmanship? Materials?

Each contractor should specify warranty terms in the proposal. Most labor warranties cover five years. Most contractors provide five year material warranties in addition to the warranties provided by the material manufacturer. Manufacturer’s warranties range from twenty years to limited lifetime warranties. The most important component of the workmanship warranty rests in the contractor still being in business should you have a claim.

Contact Bordner With Your Questions

Bordner follows the highest roofing installation standards to ensure the complete protection and satisfaction for you and your home. Contact us with your questions or for an estimate.